Our Story
We Built This Shop
Because We've Been You.
Proper Trailer Repair wasn't started by investors looking for a return. It was started by owner-operators who were sick and tired of the way repair shops treated drivers.
We know what it feels like to sit in a hot cab or a cheap motel for three days waiting on a simple patch job, watching your weekly gross disappear. We know the frustration of being told "we'll get to it tomorrow" by a service writer who has never pulled a load in his life.
Every day your trailer sits, you lose money. We built a shop focused on one thing: eliminating your downtime.
"For Owner-Operators, By Owner-Operators."
The No-BS Guarantee
We operate on three simple principles. If we fail on any of these, we want you to call us out on it.
Fast Turnaround
We don't take your equipment hostage. If we take the job, we have the bay space and the parts ready to do it.
Honest Pricing
We don't take your equipment hostage. If we take the job, we have the bay space and the parts ready to do it.
Real Communication
You will never have to chase us down for an update. We text or call you the second we know something.
The No-BS Guarantee
We operate on three simple principles. If we fail on any of these, we want you to call us out on it.
